Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information automatically collected when you use our services.

Information you provide:

• Account registration information (name, email, company details)
• Payment and billing information
• Communications with our support team
• Lead generation data and campaign settings
• Feedback, surveys, and user research responses

Automatically collected information:

• Usage data and analytics
• Device information and IP addresses
• Cookies and tracking technologies
• Log files and system performance data

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: Provide and maintain our lead generation platform
• Account Management: Create and manage your account, process payments
• Customer Support: Respond to inquiries and provide technical assistance
• Platform Improvement: Analyze usage patterns to enhance our AI algorithms
• Security: Protect against fraud, abuse, and security threats
• Communications: Send important updates, marketing communications (with consent)
• Legal Compliance: Meet regulatory requirements and legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: Third-party vendors who help us operate our platform
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: When required by law or to protect our rights
• Consent: When you explicitly consent to sharing

Third-party integrations:

• CRM platforms (HubSpot, Salesforce) - with your explicit consent
• Email marketing services (Mailchimp, ConvertKit) - for campaign management
• Analytics services (Google Analytics) - for usage insights
• Payment processors (Stripe) - for billing and subscription management

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest
• Access Controls: Strict limits on who can access your data
• Regular Audits: Ongoing security assessments and penetration testing
• Infrastructure: Secure cloud hosting with automatic backups
• Employee Training: All staff trained on data protection best practices

5. Your Rights and Choices

You have several rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your personal data
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your information
• Objection: Object to processing for direct marketing

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience:

Types of cookies we use:

• Essential cookies: Required for basic functionality
• Analytics cookies: Help us understand how you use our platform
• Preference cookies: Remember your settings and preferences
• Marketing cookies: Used for targeted advertising (with consent)

You can control cookies through your browser settings, but some features may not work if you disable them.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs) for EU data transfers
• Privacy Shield certification (where applicable)
• Other approved transfer mechanisms

8. Data Retention

We retain your information for as long as necessary to provide our services:

• Account data: While your account is active and for 30 days after deletion
• Financial records: 7 years for tax and accounting purposes
• Marketing data: Until you unsubscribe or object to processing
• Support communications: 3 years for quality assurance

9. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Email notification to your registered email address
• Prominent notice on our platform
• Updating the "Last updated" date at the top of this policy

Your continued use of our service after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: