Terms of Service

1. Acceptance of Terms

By accessing or using LeadGenPro's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our service.

Terms include:

• Your use of our AI-powered lead generation platform
• All features, tools, and services we provide
• Any updates or modifications to our platform
• Associated mobile applications and integrations

2. Description of Service

LeadGenPro provides an AI-powered lead generation platform that helps businesses convert website visitors into qualified leads through advanced targeting, personalization, and analytics.

Our services include:

• Lead Generation Tools: AI-powered forms, landing pages, and conversion optimization
• Analytics & Reporting: Real-time insights, conversion tracking, and performance metrics
• Integration Services: Connections with CRM, email marketing, and other business tools
• Customer Support: 24/7 technical support and optimization guidance
• API Access: Developer tools for custom integrations (premium plans)

3. User Accounts and Registration

To use our service, you must create an account and provide accurate, complete information. You are responsible for maintaining the security of your account credentials.

Account requirements:

• Accurate Information: Provide truthful and current contact and billing information
• Security: Maintain confidentiality of your login credentials
• Authorized Use: Only use the account for legitimate business purposes
• Age Requirement: You must be at least 18 years old or the age of majority in your jurisdiction
• Business Use: Our service is intended for business and professional use only

4. Acceptable Use Policy

You agree to use our service responsibly and in compliance with all applicable laws and regulations.

Prohibited activities include:

• Illegal Activities: Using our service for any unlawful purpose or in violation of regulations
• Spam or Harassment: Sending unsolicited communications or harassing individuals
• Data Misuse: Collecting or using personal data without proper consent
• Security Violations: Attempting to breach our security or access unauthorized areas
• Reverse Engineering: Attempting to copy, modify, or reverse engineer our software
• Competing Services: Using our platform to develop competing lead generation services

5. Subscription Plans and Billing

Our service is provided on a subscription basis with different plan tiers. Billing terms depend on your selected plan.

Billing terms:

• Free Trial: 14-day free trial with no credit card required
• Subscription Plans: Monthly or annual billing cycles available
• Auto-Renewal: Subscriptions automatically renew unless cancelled
• Payment Methods: We accept major credit cards and ACH transfers
• Price Changes: We will provide 30 days notice of any price changes
• Refunds: Pro-rated refunds available within 30 days of billing (see Section 8)

6. Data Ownership and Usage

You retain ownership of all data you input into our platform. We use your data solely to provide our services and improve our platform.

Data rights:

• Your Data: You own all lead data, contact information, and content you create
• Our Use: We may use aggregated, anonymized data to improve our AI models
• Data Export: You can export your data at any time in standard formats
• Data Deletion: Upon account termination, we will delete your data within 30 days
• Backup Retention: Backup copies may be retained for up to 90 days for recovery purposes

7. Intellectual Property Rights

LeadGenPro and its technology are protected by intellectual property laws. You may not copy, modify, or distribute our software without permission.

Our rights:

• Platform Ownership: We own all rights to the LeadGenPro platform and technology
• Trademarks: LeadGenPro, our logo, and brand elements are our trademarks
• AI Technology: Our machine learning algorithms and AI models are proprietary
• User License: We grant you a limited, non-exclusive license to use our service

Your rights:

• You retain rights to your original content and data
• You may use our service for legitimate business purposes
• You may integrate our service with your existing tools and workflows

8. Cancellation and Refunds

You may cancel your subscription at any time. Refund policies depend on your billing cycle and usage.

Cancellation process:

• Self-Service: Cancel anytime through your account settings
• Immediate Effect: Cancellation takes effect at the end of your current billing period
• Data Access: You retain access to your data for 30 days after cancellation
• Reactivation: You can reactivate your account within 30 days without data loss

Refund policy:

• 30-Day Guarantee: Full refund available within 30 days of initial purchase
• Pro-rated Refunds: Annual subscribers may receive pro-rated refunds
• Usage Limitations: Excessive usage may disqualify accounts from refunds
• Processing Time: Refunds processed within 5-10 business days

9. Limitation of Liability

Our liability is limited to the maximum extent permitted by law. We are not liable for indirect, incidental, or consequential damages.

We are not liable for:

• Loss of profits, revenue, or business opportunities
• Data loss due to user error or third-party actions
• Service interruptions due to maintenance or technical issues
• Damages resulting from misuse of our platform
• Third-party integrations or services

10. Indemnification

You agree to defend, indemnify, and hold harmless LeadGenPro from any claims arising from your use of our service or violation of these terms.

This includes claims related to:

• Your violation of applicable laws or regulations
• Infringement of third-party intellectual property rights
• Unauthorized use of personal data or privacy violations
• Breach of these Terms of Service

11. Dispute Resolution

Any disputes arising from these terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Dispute process:

• Informal Resolution: We encourage contacting us first to resolve issues
• Mediation: If informal resolution fails, disputes may go to mediation
• Arbitration: Final disputes will be resolved through binding arbitration
• Class Action Waiver: You waive the right to participate in class action lawsuits

12. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of significant changes and obtain your consent where required.

Changes may be made to reflect:

• New features or services we offer
• Changes in applicable laws or regulations
• Improvements to our platform or policies
• Updates to our business practices

13. Contact Information

If you have any questions about these Terms of Service or need support, please contact us through the following channels: